What to Expect

Doctor Checking Patients HearingCustomized Care & Solutions

We realize you’ve arrived at an important decision in your life – to reconnect with the world around you. Our personalized approach reflects that.

Our Vision

We will set the standard of excellence for “The Patient Journey” in hearing wellness. Our mission is driven by the needs of our patients and our commitment to serve them.

Our Quality Policy

We are committed to providing the highest possible quality of care for your vital sense of hearing. Our commitment extends to our Quality Policy, which is designed to ensure all aspects of your journey to better hearing are supported by compassionate personal care and state-of-the-art technology.

  • A complete visual and diagnostic hearing screening.
  • A complete Lifestyle Assessment is given to understand your daily hearing environments.
  • Verification of audibility on all hearing aid fittings to ensure the best hearing correction possible.
  • Provide a comprehensive counseling and aural rehabilitation program to maximize the benefit of your hearing aids.
  • Effective binaural hearing solutions. Our health and safety policy demands that patient safety is paramount in our application of technology.

Follow-Up Care and Service

We are committed to enhancing your satisfaction through the delivery of comprehensive care and service that consistently conforms to your expectations.

  • 30-day evaluation period standard on all hearing aid fittings. (45-day for CA, WI, NM & MN)
  • 60-day exchange period for a different size or style of hearing aids.
  • Comprehensive warranty plans include:
    • Unlimited cleaning and adjustment
    • Loss Protection up to 1-year
    • Corrosion and moisture protection
    • Remote fitting adjustments
    • Free software updates for the life of your hearing aids
  • Unlimited office visits and hearing aid evaluations while under warranty.
  • Loaner hearing aids may be provided if your hearing aids require factory repair and if there are loaners in stock.
  • Guaranteed trade-in value of your hearing aids.

We strive to continuously improve the performance, quality, and value of our products and services through innovation and technological excellence. We support you through the life of your hearing aids and guarantee a higher trade-in value of your hearing aids.

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Customer Reviews

I went there with no expectations of getting a hearing aid right away but I was tested and fitted with aids that very day. They even assisted me with the costs involved! They were also very considerate of me and my needs

Dan Cotton, on Google

I'm so glad that I made my appointment with hear for you ,so much more professional . The time they spent explaining all aspects of my hearing loss and tests were impressive . I've tried some nationally known hearing aides and there whole process from exams to the actual aides...

Ray Reynolds, on Google

Andrew and Barbara have made this entire journey a breeze for me. Andrew is extremely knowledgeable and takes the time to explain even the smallest detail. Barbara is always pleasant and goes out of her way to make sure my visit goes well. I can't imagine ever getting treated any...

Bucky's Customs, on Google

As others have said, Andrew and Barb are great people to work with. When I first got my hearing aids I kept having trouble. I sent messages through the website, called, and just popped in at one time and each time I was greeted with a smile. I feel like...

Adam Birch, on Google

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