What to Expect

Doctor Checking Patients HearingCustomized Care & Solutions

We realize you’ve arrived at an important decision in your life – to reconnect with the world around you. Our personalized approach reflects that.

Our Vision

We will set the standard of excellence for “The Patient Journey” in hearing wellness. Our mission is driven by the needs of our patients and our commitment to serve them.

Our Quality Policy

We are committed to providing the highest possible quality of care for your vital sense of hearing. Our commitment extends to our Quality Policy, which is designed to ensure all aspects of your journey to better hearing are supported by compassionate personal care and state-of-the-art technology.

  • A complete visual and diagnostic hearing screening.
  • A complete Lifestyle Assessment is given to understand your daily hearing environments.
  • Verification of audibility on all hearing aid fittings to ensure the best hearing correction possible.
  • Provide a comprehensive counseling and aural rehabilitation program to maximize the benefit of your hearing aids.
  • Effective binaural hearing solutions. Our health and safety policy demands that patient safety is paramount in our application of technology.

Follow-Up Care and Service

We are committed to enhancing your satisfaction through the delivery of comprehensive care and service that consistently conforms to your expectations.

  • 30-day evaluation period standard on all hearing aid fittings. (45-day for CA, WI, NM & MN)
  • 60-day exchange period for a different size or style of hearing aids.
  • Comprehensive warranty plans include:
    • Unlimited cleaning and adjustment
    • Loss Protection up to 1-year
    • Corrosion and moisture protection
    • Remote fitting adjustments
    • Free software updates for the life of your hearing aids
  • Unlimited office visits and hearing aid evaluations while under warranty.
  • Loaner hearing aids may be provided if your hearing aids require factory repair and if there are loaners in stock.
  • Guaranteed trade-in value of your hearing aids.

We strive to continuously improve the performance, quality, and value of our products and services through innovation and technological excellence. We support you through the life of your hearing aids and guarantee a higher trade-in value of your hearing aids.

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Customer Reviews

Andrew Roth was very detailed in showing my loss to what he could restore with aids . It's amazing what I was missing .highly recommend..

Tom M, on Google

Andrew is friendly and puts his patients at ease. In the five years of my husband being a patient, we have never waited more than just a few minutes for his appointment. Barbara is always very helpful making sure we have a time slot that meets our schedule and is...

Darlene Holubetz, on Google

The best ever! Everyone is so nice there! They know us by name! And, they really try hard to satisfy each and every customer that walks through the door.

Dana Office, on Google

Very professional fast and easy to use awesome experience. Answer all questions I had. They explained everything I needed to know. Highly recommend.

Blaze Andrilla, on Google

Evaluation was helpful for my understanding of my hearing status and the device recommended appeared appropriate to enhance my hearing ability. Andrew was helpful in explaining the process and outcome of hearing evaluation and how the recommendation for the device would be positive for gaining more hearing ability.

Carol Greco, on Google

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